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Community insights for professionals just like you!
It’s a common issue for many organizations—leaning on the same handful of enthusiastic customer advocates... The post Customer Advocates Are Everywhere—You Just Have to Know Where to Look appeared first on Higher Logic.
When most people think of online communities, engagement is usually the first thing that comes... The post 5 Benefits of an Online Community (That Aren’t About Engagement) appeared first on Higher Logic.
If you’re looking for an online community platform that will help you take advantage of... The post Higher Logic Vanilla SEO: How We Help Your Community Rank appeared first on Higher Logic.
Customers expect nothing short of a seamless support experience, no matter how they reach out.... The post Create a Frictionless Self-Service Support Experience with Higher Logic Vanilla’s Zendesk Integration appeared first on Higher Logic.
When building a business case for an online community, many people assume that data is... The post Making the Case for a Customer Community: Why Data Alone Won’t Win Over Your Executives—and What to Focus On Instead appeared first on Higher Logic.
You’re confident that an online community is the next step for your goals, department, or... The post How to Make the Business Case for an Online Community appeared first on Higher Logic.
Are you getting ready to build or relaunch an online community? Much of your success... The post How to Build an Online Community: A 3-Step Framework appeared first on Higher Logic.
One of the biggest concerns for online sites today is the unauthorized collection of data... The post Generative AI Bots Are Harvesting Your Online Community’s Data—Here’s What You Can Do About It. appeared first on Higher Logic.
What would compel any rational person to spend their free time answering tech support questions... The post How to Build a Community Super Fan Program appeared first on Higher Logic.
concept. thought. notion. impression. conception. image. picture. abstraction.
Thank you for starting new discussions and asking questions. The more you contribute, the better this forum becomes. Here are a few tips to help you create great discussions: * Make the discussion title or question as descriptive as possible. A good discussion title is a short preview of your post and is what gets people…
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This is an example of a 'rules' discussion, laying out expected behaviour for new users who join the community. Customize it to suit your specific needs, or write your own rules completely from scratch! This community has been created so that you can exchange ideas, converse and meet others who share a common interest.…
There's nothing sweeter than a fresh new forum, ready to welcome your community. A Vanilla Forum has all the bits and pieces you need to build an awesome discussion platform customized to your needs. Here are a few tips for you as the administrator: * Use the Getting Started checklist in the Dashboard to get your site…
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