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Community insights for professionals just like you!
When Eric Stieg interviewed for a community role, he didn’t expect a question about KPIs... The post Why Engagement—Not Revenue—Is the Most Important KPI for Your Community with Eric Stieg appeared first on Higher Logic.
Online communities have traditionally been seen as the place people go when they hit a... The post From Support to Strategy: How AI Is Pushing Online Communities to Evolve Into Industry Knowledge Hubs appeared first on Higher Logic.
Community and customer marketing share the same goal: building strong, lasting customer relationships. But too... The post The Case for Merging Community and Customer Marketing with Nicole Saunders appeared first on Higher Logic.
Every day, community managers spot opportunities hiding in plain sight. A member’s pointed questions about... The post Your Community Is Bursting with Intent Signals—Here’s How AI Connects the Dots appeared first on Higher Logic.
Creating a flexible product is great, but when every customer uses it differently, it becomes... The post When Customers Become the Teachers: How Bluebeam Scaled Education by Tapping Into Community Knowledge appeared first on Higher Logic.
When Chris Detzel stepped into the role of community leader at ZoomInfo, he wasn’t just... The post Inside the Community Playbook: Lessons from ZoomInfo’s Chris Detzel appeared first on Higher Logic.
Gamification in online communities is a balancing act. Done right, it energizes your members and... The post How to Use Gamification in Online Communities (Without Overcomplicating It) appeared first on Higher Logic.
People love a good game. Whether it’s earning badges, collecting points, or just a bit... The post 5 Gamification Features Every Online Community Should Consider appeared first on Higher Logic.
What if the very members who helped build your community started to feel like outsiders?... The post Why Your Longest-Standing Members May Feel the Least Connected appeared first on Higher Logic.
concept. thought. notion. impression. conception. image. picture. abstraction.
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There's nothing sweeter than a fresh new forum, ready to welcome your community. A Vanilla Forum has all the bits and pieces you need to build an awesome discussion platform customized to your needs. Here are a few tips for you as the administrator: * Use the Getting Started checklist in the Dashboard to get your site…
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